.conversacion[data-astro-cid-jdkr3tls]{border-radius:var(--radio-lg);border:1px solid var(--color-neutro-200);background-color:var(--color-neutro-50);box-shadow:var(--shadow-lejos);flex-direction:column;display:flex;position:relative;overflow:hidden}.conversacion__cabecera[data-astro-cid-jdkr3tls]{border-bottom:1px solid var(--color-neutro-200);background-color:var(--color-neutro-100);align-items:center;gap:.75rem;padding:.875rem 1rem;display:flex}.conversacion__avatar[data-astro-cid-jdkr3tls]{background-color:var(--color-neutro-300);width:2.25rem;height:2.25rem;font-family:var(--font-display);font-size:var(--text-2xs);letter-spacing:var(--tracking-wide);color:var(--color-neutro-900);border-radius:50%;flex-shrink:0;place-items:center;font-weight:600;display:grid}.conversacion__punto[data-astro-cid-jdkr3tls]{background-color:var(--color-acento);border-radius:50%;width:.4rem;height:.4rem}.conversacion__hilo[data-astro-cid-jdkr3tls]{flex-direction:column;justify-content:flex-end;gap:.5rem;min-height:26rem;padding:1.25rem 1rem;display:flex}.conversacion__fila[data-astro-cid-jdkr3tls]{display:flex}.conversacion__fila--cliente[data-astro-cid-jdkr3tls]{justify-content:flex-end}.conversacion__fila--rivo[data-astro-cid-jdkr3tls]{justify-content:flex-start}.conversacion__fila--sistema[data-astro-cid-jdkr3tls]{justify-content:center;margin-top:.5rem}.conversacion__burbuja[data-astro-cid-jdkr3tls]{max-width:min(78%,30rem);font-size:var(--text-sm);border-radius:1.1rem;padding:.6rem .85rem .5rem;line-height:1.45;position:relative}.conversacion__fila--rivo[data-astro-cid-jdkr3tls] .conversacion__burbuja[data-astro-cid-jdkr3tls]{background-color:var(--color-neutro-200);color:var(--color-neutro-950);border-bottom-left-radius:.35rem}.conversacion__fila--cliente[data-astro-cid-jdkr3tls] .conversacion__burbuja[data-astro-cid-jdkr3tls]{background-color:var(--color-acento-suave);color:var(--color-neutro-950);border-bottom-right-radius:.35rem}.conversacion__hora[data-astro-cid-jdkr3tls]{float:right;font-family:var(--font-mono);color:var(--color-neutro-500);align-items:center;gap:.2rem;margin:.35rem 0 0 .6rem;font-size:.62rem;display:inline-flex}.conversacion__visto[data-astro-cid-jdkr3tls]{width:.85rem;color:var(--color-acento)}.conversacion__tarjeta[data-astro-cid-jdkr3tls]{border:1px solid var(--color-neutro-200);background-color:var(--color-papel);font-size:var(--text-2xs);border-radius:999px;align-items:center;gap:.5rem;padding:.45rem .9rem;display:inline-flex}.conversacion__escribiendo[data-astro-cid-jdkr3tls]{background-color:var(--color-neutro-200);opacity:0;pointer-events:none;border-radius:1.1rem 1.1rem 1.1rem .35rem;gap:.22rem;padding:.7rem .85rem;display:flex;position:absolute;bottom:1.25rem;left:1rem}.conversacion__escribiendo[data-astro-cid-jdkr3tls] span[data-astro-cid-jdkr3tls]{background-color:var(--color-neutro-500);border-radius:50%;width:.36rem;height:.36rem;animation:1.25s ease-in-out infinite rebote}.conversacion__escribiendo[data-astro-cid-jdkr3tls] span[data-astro-cid-jdkr3tls]:nth-child(2){animation-delay:.16s}.conversacion__escribiendo[data-astro-cid-jdkr3tls] span[data-astro-cid-jdkr3tls]:nth-child(3){animation-delay:.32s}@keyframes rebote{0%,62%,to{opacity:.45;transform:translateY(0)}30%{opacity:1;transform:translateY(-.24rem)}}.js-listo [data-astro-cid-jdkr3tls][data-mensaje]{opacity:0}@media (prefers-reduced-motion:reduce){.js-listo [data-astro-cid-jdkr3tls][data-mensaje]{opacity:1}.conversacion__escribiendo[data-astro-cid-jdkr3tls] span[data-astro-cid-jdkr3tls]{animation:none}}[data-astro-cid-mcosp6fg][data-tic]{fill:var(--color-neutro-400);transition:fill var(--dur-rapido) var(--ease-suave), opacity var(--dur-rapido) var(--ease-suave)}[data-astro-cid-mcosp6fg][data-tic][data-atendida="1"]{opacity:.28}[data-astro-cid-mcosp6fg][data-tic][data-atendida="0"].encendida{fill:var(--color-acento)}.lectura-hora[data-astro-cid-mcosp6fg]{fill:var(--color-neutro-950);font-family:var(--font-display);font-variant-numeric:tabular-nums;font-size:26px;font-weight:600}.lectura-estado[data-astro-cid-mcosp6fg]{fill:var(--color-neutro-600);font-family:var(--font-mono);letter-spacing:.16em;text-transform:uppercase;font-size:8.5px}@layer astro.images{:where([data-astro-image]){height:auto}:where([data-astro-image=full-width]){width:100%}:where([data-astro-image=constrained]){max-width:100%}[data-astro-image-fit=fill]{object-fit:fill}[data-astro-image-fit=contain]{object-fit:contain}[data-astro-image-fit=cover]{object-fit:cover}[data-astro-image-fit=scale-down]{object-fit:scale-down}[data-astro-image-pos=top]{object-position:top}[data-astro-image-pos=bottom]{object-position:bottom}[data-astro-image-pos=left]{object-position:left}[data-astro-image-pos=right]{object-position:right}[data-astro-image-pos=center]{object-position:center}[data-astro-image-pos=top-bottom]{object-position:top bottom}[data-astro-image-pos=top-left]{object-position:top left}[data-astro-image-pos=top-right]{object-position:top right}[data-astro-image-pos=top-center]{object-position:top center}[data-astro-image-pos=bottom-top]{object-position:bottom top}[data-astro-image-pos=bottom-left]{object-position:bottom left}[data-astro-image-pos=bottom-right]{object-position:bottom right}[data-astro-image-pos=bottom-center]{object-position:bottom center}[data-astro-image-pos=left-top]{object-position:left top}[data-astro-image-pos=left-bottom]{object-position:left bottom}[data-astro-image-pos=left-right]{object-position:left right}[data-astro-image-pos=left-center]{object-position:left center}[data-astro-image-pos=right-top]{object-position:right top}[data-astro-image-pos=right-bottom]{object-position:right bottom}[data-astro-image-pos=right-left]{object-position:right left}[data-astro-image-pos=right-center]{object-position:right center}[data-astro-image-pos=center-top]{object-position:center top}[data-astro-image-pos=center-bottom]{object-position:center bottom}[data-astro-image-pos=center-left]{object-position:center left}[data-astro-image-pos=center-right]{object-position:center right}}summary[data-astro-cid-xxayaufl]::-webkit-details-marker{display:none}.flotante[data-astro-cid-vvjofkzh]{z-index:50;right:max(1rem, env(safe-area-inset-right));bottom:max(1rem, env(safe-area-inset-bottom));background-color:var(--color-acento);min-height:3.25rem;color:var(--color-papel);font-family:var(--font-body);font-size:var(--text-sm);opacity:0;pointer-events:none;transition:opacity var(--dur-normal) var(--ease-expo), transform var(--dur-normal) var(--ease-expo), background-color var(--dur-rapido) var(--ease-suave);border-radius:999px;align-items:center;gap:.6rem;padding-inline:1.15rem;font-weight:600;text-decoration:none;display:inline-flex;position:fixed;transform:translateY(1.25rem)scale(.94);box-shadow:0 4px 12px oklch(0% 0 0/.35),0 12px 32px oklch(0% 0 0/.3)}.flotante[data-astro-cid-vvjofkzh].visible{opacity:1;pointer-events:auto;transform:none}.flotante[data-astro-cid-vvjofkzh]:hover{background-color:var(--color-acento-fuerte)}.flotante__icono[data-astro-cid-vvjofkzh]{flex-shrink:0;width:1.35rem;height:1.35rem}html:not(.js-listo) .flotante[data-astro-cid-vvjofkzh]{opacity:1;pointer-events:auto;transform:none}@media (prefers-reduced-motion:reduce){.flotante[data-astro-cid-vvjofkzh]{transition:none}}.ruido[data-astro-cid-lcdefpme]{z-index:-2;opacity:.35;pointer-events:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='140' height='140'%3E%3Cfilter id='r'%3E%3CfeTurbulence type='fractalNoise' baseFrequency='0.85' numOctaves='3'/%3E%3CfeColorMatrix type='saturate' values='0'/%3E%3C/filter%3E%3Crect width='140' height='140' filter='url(%23r)' opacity='0.5'/%3E%3C/svg%3E");position:absolute;inset:0}.brillo[data-astro-cid-lcdefpme]{z-index:-1;aspect-ratio:1;pointer-events:none;opacity:.5;background:radial-gradient(circle, color-mix(in oklch, var(--color-acento) 22%, transparent), transparent 62%);filter:blur(40px);border-radius:50%;width:min(64rem,105vw);position:absolute;top:-28%;right:-12%}[data-astro-cid-lcdefpme][data-nav].nav-fondo{background-color:color-mix(in oklch, var(--color-papel) 78%, transparent);backdrop-filter:blur(14px);border-bottom:1px solid var(--color-neutro-200)}
